Have a question about a review, a correction to report, or a partnership inquiry? We read every message.
Email: promotion@hoststackpro.com
What we can help with:
– Corrections or updates to a hosting review (pricing changes, feature changes, plan discontinuations)
– Questions about our testing methodology or a specific benchmark
– Partnership or affiliate program inquiries
– General feedback on the site
We do not use a ticketing system or live chat — every message goes to a real person at the email address above. To help us reply quickly and accurately, please include the following when you write in:
– The exact page or review you are referring to (a link is ideal), so we can check the claim against our notes.
– What changed or what looks wrong — for pricing or plan corrections, the current figure and where you saw it helps us verify fast.
– Your relationship to the host, if any (reader, provider representative, or affiliate manager). We treat provider-submitted corrections seriously but still verify independently.
– A reply-to address you check, since some spam filters block our responses. If you have not heard back in five business days, check your junk folder before assuming the message was missed.
Do you offer technical support for my hosting account?
No. HostStackPro is an independent review publication, not a hosting company. We cannot access your dashboard, reset passwords, restore backups, or fix downtime. For anything touching your live site or server, contact your hosting provider directly — they have the tools and account access we do not.
How do I report an error in a review?
Email us with a link to the page and the specific detail that is out of date. Hosting plans and prices change often, and reader corrections are one of the main ways we keep our comparisons accurate. Verified fixes are usually published within a few business days.
Can my hosting company be added or re-tested?
Yes. Send an outline of the plan you would like reviewed. We do not accept payment for a favourable verdict, but we do prioritise hosts that readers are actively asking about.
How do affiliate and partnership inquiries work?
Use the same email and mention “partnership” in the subject line. Note that any commercial relationship never changes a review score — see our affiliate disclosure for how we handle this.
Why have I not received a reply?
We answer genuine inquiries but skip unsolicited guest-post pitches, link-exchange requests, and SEO outreach. If your message fits one of those categories, it was likely filtered out.
We aim to respond to genuine inquiries within a few business days. HostStackPro is an independently run publication — for support with your actual hosting account, contact your hosting provider directly; we don’t have access to your account or server.